FAQ & Site Info

Terms of Service

Your total satisfaction is our goal. We are committed to providing you with quality products and outstanding customer service. Should our merchandise or service ever fail to meet your expectations, please let us know.

We will do our best to cancel items if notified within 1 hour of placing order. Due to the sensitive nature of our products, however, once items have shipped we cannot accept returns.

All products, claims and testimonials made about specific products on or through this site have not been evaluated by the United States Food and Drug Administration and are not approved to diagnose, treat, cure or prevent disease. Any information contained on any product label or packaging and any information provided on ecrater.com is for informational purposes only and is not intended as a substitute for advice from your physician or other health care professional. You should not use the information on this site for diagnosis or treatment of any health problem or for prescription of any medication or other treatment. You should consult with a healthcare professional before starting any diet, exercise or supplementation program, before taking any medication, or if you have or suspect you might have a health problem.